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Terms and Conditions

1. Confirmation
All bookings are made subject to the completion of a booking form and the required payment deposit received. Where written confirmation has not been received within 14 days a booking may be cancelled.

2. Payment
a) The precise number of persons attending your event must be notified to us no later than 48 hours prior to the event and this will be the minimum number charged for. 48 hours notice must be given for reduction in numbers.

b) bccevents requires a non-refundable deposit of 25%. The amount of which will be determined by bccevents. Should the client fail to pay such a deposit within seven days of being required to do so, the conference centre may treat the booking as having been cancelled by the client.

c) Our credit terms provided are 7 days net after the date of invoice unless otherwise stated by bccevents.

3. Agents
Where a booking is made by an agent acting for a client, the agent accepts full responsibility for the client’s compliance with all terms and conditions brought to the attention of the agent, including liability for settlement of all charges incurred by the client.

4. Cancellations
a) In the event of a cancellation of any booking or non-arrival of the client, a charge will be made as follows:
Up to 8 weeks prior - no charge
6 - 8 weeks prior - 25%
4 - 6 weeks prior - 50%
2 - 4 weeks prior - 75%
Less than 2 weeks prior - 100%
b) All cancellations must be in writing and charges will be calculated from the time of receipt of written cancellation by bccevents.

5. Damage
The client shall make no alterations of any sort to the facility and shall be liable for any loss or damage to the conference centre property including walls, carpets, light fittings & equipment. Any additional charges for special cleaning, etc will be levied to the client.

6. No Smoking policy
bccevents does not allow smoking inside its facility. However it does provide an area outside should anyone wish to but all guests must keep within this area.

7. Food and drink
No food or drink may be brought into the conference centre for consumption by the client without written permission from bccevents.  If the client wishes to provide their own drink for a function, a corkage charge will be levied.

8. Parking
All vehicles are parked at their owners risk and bccevents can accept no responsibility in respect of loss or damage.

9. Fire regulations
The client’s representative on the day will be briefed as to fire procedures. In accordance with these procedures they will be responsible for ensuring their delegates respond in a proper manner.

10. Clients own equipment
The client must ensure that any equipment brought into the conference centre fully complies with current health and safety legislation. bccevents shall not be responsible for any loss or damage to equipment or personal belongings.

11. Hours of event
Should the event overrun from the agreed times stated on the booking form, an additional charge may be levied at the discretion of bccevents.